Privacy policy

Last updated: 2nd February 2026

Botanique Prints is committed to protecting your privacy and handling your personal information with care and transparency. This policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us.

Who We Are
Botanique Prints (“we”, “us”, “our”) is the data controller responsible for your personal information.

Our store is hosted on Shopify Inc., which provides us with the online ecommerce platform that allows us to sell our products and services to you.

If you have any questions about this policy or how your data is used, you can contact us at:
davina@botanique-prints.com

Information We Collect
When you visit our website or place an order, we may collect the following information:

  • Your name

  • Email address

  • Billing and delivery address

  • Payment information (processed securely via Shopify and its approved payment gateways — we do not store your card details)

  • Order history and purchase information

  • Any correspondence you send to us

We may also collect limited technical information, such as your IP address, browser type, or device information, to help improve our website and customer experience.

How We Use Your Information
We use your personal information to:

  • Process and fulfil your orders

  • Communicate with you about your purchase or account

  • Provide customer support and respond to enquiries

  • Improve our website, products, and services

  • Comply with legal, tax, and accounting obligations

We only collect and use your data where there is a lawful basis to do so.

Sharing Your Information
We share your personal information only when necessary to operate our business, including with:

  • Shopify Inc., which hosts our store and manages data storage

  • Payment processors approved by Shopify to securely process transactions

  • Print fulfilment and delivery partners to produce and ship your artwork

  • Third-party apps and service providers that support store functionality, analytics, or customer communication

All third parties are required to handle your personal data securely and in accordance with applicable data protection laws.

We never sell your personal data.

Marketing Communications
If you choose to subscribe to our mailing list, we may occasionally send you studio updates, collection launches, or news from Botanique Prints.

You may unsubscribe at any time by clicking the link in our emails or by contacting us directly.

Cookies & Tracking Technologies
Our website uses cookies and similar technologies provided by Shopify and trusted third parties to ensure the store functions correctly, analyse site traffic, and improve your browsing experience.

You can control or disable cookies through your browser settings, though this may affect site functionality.

Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, tax, and accounting requirements.

Your Rights
Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal data where applicable

  • Object to or restrict certain types of data processing

  • Withdraw consent at any time

To exercise any of these rights, please contact us at davina@botanique-prints.com

Data Security
Shopify stores your data on secure servers protected by firewalls and encryption. We take reasonable technical and organisational measures to protect your personal information from loss, misuse, or unauthorised access.

Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, Shopify’s services, or legal requirements. The most current version will always be available on our website.