Shipping policy

We ship within the UK and to international destinations. Availability and delivery times vary depending on location.

Delivery Times

Once dispatched, orders typically arrive within the following timeframes:

• United Kingdom: 2–5 business days
• Europe: 5–10 business days
• International: 7–15 business days

Delivery times are estimates and may be influenced by external factors beyond our control.

Shipping Rates

Shipping costs are calculated at checkout and reflect the size, destination, and handling requirements of your artwork.

Customs & Duties

For international deliveries, customs charges, import duties, or local taxes may apply. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fee.

Dispatch & Tracking

Where applicable, tracking information will be provided once your order has been dispatched.

Packaging & Care

All artworks are professionally packaged by The Print Space using archival-grade materials, ensuring your print arrives in pristine condition.

Address Accuracy

Please ensure your delivery details are correct at the time of purchase. We are unable to accept responsibility for delays or losses resulting from incorrect or incomplete address information.

Delayed or Missing Deliveries

If your order does not arrive within the expected timeframe, please contact us at [davina@botanique-prints.com]. The issue will be resolved promptly.

Damaged Artwork

In the rare event that your artwork arrives damaged, please notify us within 48 hours of delivery and include clear photographs of both the artwork and packaging. We will arrange a replacement.